Water Restoration is a dedicated service provider specializing in the mitigation and recovery of water damage for residential and commercial properties. Our team of experienced technicians is equipped with the latest technology and techniques to effectively address issues caused by flooding, leaks, and other water-related incidents. We understand that water damage can lead to significant structural harm and health risks, which is why we prioritize a rapid response to minimize further complications.
Our comprehensive services include water extraction, drying and dehumidification, mold remediation, and restoration of affected areas. We work closely with our clients to develop tailored solutions that meet their specific needs, ensuring a seamless recovery process. At Water Restoration, customer satisfaction is paramount, and we strive to provide exceptional service at every stage, from the initial assessment to the final walkthrough. Committed to restoring peace of mind, we are your trusted partner in overcoming the challenges of water damage.
🛠Offers Water Damage Service
Seriously amazing service, I cannot sing the praises loud enough. George was patient, easy to work with, and amazing every step of the way through my remediation process. Everyone involved was fairly priced, got everything done in a speedy manner, couldn’t ask for better! 5 stars all the way
Saturday:
Closed
Sunday:
Closed
Monday:
9 am–5 pm
Tuesday:
(Christmas Eve)
9 am–5 pm
Hours might differ
Wednesday:
(Christmas Day)
9 am–5 pm
Hours might differ
Thursday:
9 am–5 pm
Friday:
9 am–5 pm
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this is not a real company, they take your call, base your area code, and charge a copmany in your zip code for the call, and you fell for it by looking at those AI generated stock photos.
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Greenpoint Restoration was hired to restore my home after a water leak was discovered and my home had suffered water damage. David, the construction manager, came out to give an initial estimate to do the work and said they would be back the next day to start the job, starting first with removing the water heater which caused the leak and damage. They came back to my home 3 days later after several phone calls to start the demolition process, days later than initially spoke of. During which time the leak continued, and the water heater was never removed. They then proceeded to remove carpet, drywall, flooring, insulation that they said had been damaged. After these items were removed they placed drying equipment and said it would need to remain for approximately 72-96 hours, as the leak continued. From the time the leak was discovered until the time I hired a third party to remove the water heater, my Family went without hot water for approximately 1 1/2 to 2 weeks. Devin, the project manager, then came out after the equipment had been in place for less than 48 hours and removed the drying equipment and said that David would be giving me a call the following Monday so that they could start the repair process. I contacted Devin back that evening to let him know that they leak was still present, and he stated that he would be back the following morning to look over things and see what needed to be done. Devin never showed up and I was unable to reach him by phone. I then was forced to use a third party to stop the leak after several days, and further damage to my home. After the leak was stopped by the third party and removal of the water heater I continued to call Greenpoint in regards to the repairs to restore my home to its original condition. I also contacted my insurance adjuster for advice on how to handle the situation, being Greenpoint had invoiced for more days of drying that what had been done, and the job-site was still leaking, and further abandoned. I left multiple messages for Devin and David in regards to the repairs. I tried to contact the main office number in later days, but it was no longer their phone number so I began trying to research how to contact them. A couple weeks later I finally was able to reach a voicemail for the owner and left him a message. He contacted me back and we discussed the entire situation, he apologized and said that they had completely dropped the ball and he would have Devin get in contact with me. Devin contacted me, expressed how sorry he was for himself being at fault for a job not completed in a timely manner, or at all for that matter, and scheduled a time to come to my home to meet. Once he arrived he once again apologized for the entire situation, my family's distress, and the inconvenience, and signed the insurance check for the demolition and drying over to me. To this day I have still not had any contact from Greenpoint in regards to the repairs of my home which still have not been completed.
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