Custom Water Systems is a leading provider of tailored water solutions designed to meet the specific needs of residential, commercial, and industrial clients. With a commitment to innovation and quality, we specialize in the design, installation, and maintenance of customized water filtration, purification, and treatment systems. Our expert team works closely with customers to assess their unique requirements and develop solutions that enhance water quality, ensuring safe and reliable access to clean water.
At Custom Water Systems, we prioritize sustainability and efficiency, utilizing advanced technology and eco-friendly practices to minimize environmental impact. Our comprehensive services include water testing, system upgrades, and ongoing support, making us a trusted partner for all water-related needs. With a focus on customer satisfaction, we strive to deliver exceptional service and reliable products that stand the test of time. Choose Custom Water Systems for innovative solutions that provide peace of mind and promote health and well-being through superior water quality.
🛠Offers Water Damage Service
We purchased a new water system in 2019 after a nice old lady took time to explain the system. Four years later, more than half of the system needed replacing (pump leaked, bladder failed, and potassium tank failed). That isn’t really the issue though. The techs are nice and educated. He tried to tighten bolts before replacing the pump and then, without my knowledge or permission, stopped by the next day to check the drip. Rather than call me, he stopped by and that resulted in a $100 service charge that I had to question. By now the nice old lady had retired and the owners daughter is too important to leave her desk and discuss anything. She instead has a loud conversation from behind a wall. Well, a few thousand dollars later I had new parts again. The pump would occasionally stutter-start. I couldn’t get it on video though and I would often hear it at 3am. I eventually got it on record and reported it. Custom water quickly came and adjusted it and did indeed fix the problem. The issue however is that the one year warranty for a new pump and pressure tank did not cover this issue because “the tank is in the sunlight”. Apparently sunlight voids warranty because it makes the water hot and increases pressure. The problem was sporadic for months and in the middle of the night. Its sad that the customer service has gone down hill and that they do not stand behind their product or installation. I reluctantly wrote them a check tonight that will probably be my last to them.
Monday:
8 am–5 pm
Tuesday:
8 am–5 pm
Wednesday:
8 am–5 pm
Thursday:
8 am–5 pm
Friday:
8 am–5 pm
Saturday:
Closed
Sunday:
Closed
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