Premier Choice - Orlando

Reading these reviews after my insurance company’s contractor service assigned Unlimited Restoration to be our contractor for restoration of our home and rental house after severe flooding from Hurricane Ian made me feel confident we had made a good choice. Unfortunately our experience was far different from the reviews I read. We did not interact with any of the people mentioned in the reviews. The drywall/texture crew that was sent to our houses was inexperienced and not supervised. The quality of work was terrible. They did not protect our floors and got texture droppings and drywall dust all over the floors, appliances, switches and outlets. They left a mountain of trash and construction debris, including food waste, piled in our carport for weeks. The outlets and switches were not cut properly and almost all outlets and most switches are crooked. The crew drywalled over several electrical outlets and moved some altogether. They even drywalled underneath the AC air handler and cut off the intake, which caused the central AC unit to overheat and stop working. Unlimited Restoration did not pull the required permits, putting us in violation of city and FEMA codes. Communication was terrible and we were never notified when workers would be here or when there wouldn’t be anyone here for weeks. We notified them that we were terminating the contract so we could hire a contractor that would pull the required permits and finish the job. We asked for an invoice for the work performed. Three months after notifying them we were sent a copy of the original estimate and billed for work not completed and materials not used. We were also billed $15,000.00 in contract termination fees which were not stipulated in the contract we signed, only costs incurred to date of termination. They were not able to give me an accurate record of the work that was done so we had to tell the General Manager what work was completed and what materials were used in order to try to get an accurate invoice. During this discussion we were threatened with involvement of the legal department at least three times. We still feel the final totals were too high for the quality of work done and the amount of money we had to spend to fix the most obvious problems but we settled so we could move on. We have been out of our house for ten months. Unlimited Restoration took a bad situation and made it much more stressful by not doing what they promised. We really hope that no other homeowner has the same awful experience but we felt it was important to share ours.

I am very grateful that Unlimited Restoration Inc. was the company that performed the work at my house. The managers Mr.Casanova, Mr. Oscar and all the workers were very professional, knowledgeable, and respectful. They made sure that the work done was to their and my satisfaction. What made the company special was that every task had its own professional men to complete the work. After each completion ,Osceola County would inspect and approve all the work done. I truly recommend Unlimited Inc. to anyone who is searching for an excellent company . ACJ.

Chris Viera is the BEST. He literally saved our apartment from being infested with mold when our building management company couldn't seem to do that. He is attentive, checks in and cares about his clients. Would highly recommend using this company, specifically working with Chris Viera.

We are currently 7 months past our renovation well when it was "completed." Tony silva and his crew were nothing if not a problem. The work had to be fixed to code several times before I would sign the COS. Now that the work has been done we are still having problems and I will not be using the 5 year maintenance contract, instead I'd rather pay for a decent company and crew to do a job the correct way the first time. The rest of the people at T and S restoration were fantastic. I highly recommend avoiding Tony silva and his crew. He may come off as very accommodating, but it's completely in the eyes of his company and not the people they were working for.

T&S Restoration was referred by my insurance company and my family really appreciated their services! Tony, David, and Javier are the best, there are no words to explain how they made us feel comfortable, they went above and beyond! Gods blessings and continued success.

I was referred to T&S Restoration by my insurance company for a kitchen cabinet rebuild after a mold remediation. Monica was my project manager and she was wonderful throughout the entire process. She was professional and knowledgeable about the work that needed to be done and kept me informed all along the way. She was accommodating with my work schedule. The cabinet installation went smoothly. Miguel was the cabinet installer and his work was excellent. Very pleased with my rebuild. Would highly recommend.

We had our air ducts done. The guys were very knowledgeable answered all of our questions put us at ease with our concerns dealing with the anti microbial solution that they sprayed into my air conditioning unit. Tonight we are breathing better because of them. Thanks guys we will use you again and also we are referring your company to our air conditioning company so happy with your service. Thanks again

I have been using Steamatic of Central Florida for years. They are truly the best - and I mean the BEST. from the first call to the job completion they are upfront - honest- skilled - diligent-professional- affordable. OH ! YES ! I SAID HONEST. and that is a rare quality. I RECOMMEND THEM TO EVERYONE needing service. They are a diamond in the rough. Try them you will be glad you did. There is nothing to loose.

We have been customers for years and Steamatic always does a fantastic job on our carpets, area rugs, sofas, and sealing our tile grout. John is punctual, friendly and informative about preparing for the work and putting things back after everything has dried. He goes the extra mile to make the whole process as convenient as can be.

I'm not much on posting reviews, but a month or so ago I was having a septic issue, so I checked around, made a few calls, then I called Doug at Rocket Rooter Plumbing....he said tomorrow or maybe he can get his tech to me later in the afternoon. .. Great, Jason (i believe his name was) showed up a couple hours later and went right to work. To make a Long story short....it wasn't an easy job as my septic was under my stone landscaping and poured concrete edging..... but this gentleman did a fine job, he worked through the obstacles and we decided to put risers in... beautiful job... I can't be more impressed. Call Doug at ROCKET ROOTER PLUMBING and I think you will be happy you did.

Yesterday I contacted Doug. I was having issues with my septic backing up. Due to hurricane Ian he could not send anyone out. He was helpful over the phone for some things to do and set an appointment for today. The crew showed up early!! Really nice couple of young men. Got right to work. Within an hour they had completed pumping out my espy tank and cleaned the filter! Very professional crew! Thanks Doug!! I highly recommend these folks if you have plumbing needs, especially septic, since that is the only service have used so far.

Needed my septic drained after 8 years and called this company. They sent out Lionel who had a great attitude and was very knowledgeable. He was genuine with providing tips on the septic service l in addition to draining the septic quickly. I would most certainly recommend this company if you live in the area.

Huge disappointment with their toilet installation a couple of years ago. We kept forgetting to write a review until now. One toilet was fine, but the other one was botched. We had to hire someone else to reinstall it at an extra cost. We do not recommend this company. We had high hopes because of their frequent ads attesting to high quality work and licensure plus a good rating on Angie’s list.

I've had all my countertops done in Quartz & both bathroom showers done in Bella. Everything is beautiful!! No more tile & grout!! All the crew is AWESOME!! I can't praise this company enough!!

Incorrect, I was explained to by one of your employees that they misquoted me and to better help the price come down for the misquote they would offer to lower me to a cheaper tub that I did not want then also stated that something that was explained to me before as being a necessity to be done and cannot be removed was removed because now all of a sudden, that as well was misinterpreted and not needed.... If the price only changed due to me taking too long out of your price lock guarantee to make a decision than that would be understandable and something I would completely agree with. But when your employees misquote something there should be some type of honoring.

What can’t I say about kryptonite Kleaning ! Above and beyond cleaning services. I’m from NY and I was traveling back and forth to keep my air bnb up to part, one night at 4AM I came across Krytonite kleaning and I wanted to call them first time in the morning, so I did . He came out and showed us all the love, he scheduled us right away and even work with our timing, when I say he was on time it was amazing, and he turn my house inside out and clean every little corner you can even imagine, from inside the closet to washing the sheets , ( making up the bed better than I could or ever did it myself ) he gave my home a whole 5 star hotel vibe, I couldn’t believe it . I give this man a 10 plus stars . Thank you so much for taking care my home like it was your own. You’re the best !

Jeffrey came out today to clean our carpets and area rugs. He arrived on-time as scheduled, was very professional and courteous, and did an excellent job. He was here for 2hrs to clean 3 rooms, a closet and 4 rugs. They look great and smell amazing! Jeffrey was very nice, cordial and took very good care to be cautious and respectful of his surroundings while he worked, to ensure the home furnishings were taken care. Very nice, professional and cost competitive service. We would highly recommend Kryptonite Kleaning! Thanks Jeffrey Job well done! <

I recently hired this carpet cleaning company and was thoroughly impressed with their service. Jeff did an outstanding job. He was not only skilled at his craft but also incredibly professional throughout the entire process. From his prompt arrival to his meticulous attention to detail our carpets never looked so good. I highly recommend this company to anyone in need of carpet cleaning services. A job well done indeed!