Phoenix Services - Tampa

My experience with Graystone has been amazing. My kitchen had a leak and trough the insurance I got the pleasure of meeting them. Michael got here at my house at 10 pm and seen people working and trying to help me made me feel better. Don has been more then awesome. They explained everything so detailed. I will recommend them to anyone and I will always be grateful for everything.

Recently worked with Graystone for renovations on an insurance claim at my home and was very pleased with the experience and timeline for the project. The project manager, Tim, was responsive and an advocate for us to get quality replacement cabinets and flooring. The work was completed in a timely manner, which was much appreciated. Following the renovation, Tim made sure all small and final touches were completed to satisfaction. Very happy with the outcome & would recommend based on my experience.

When our house flooded due to a plumbing back up, our Insurance company put us in contact with Graystone for mitigation and we are so glad they did!! Everyone at Graystone was kind, professional, hard working, and exceeded all our expectations. Cliff immediately came out and assessed our situation and started the mitigation process. Cliff did a great job and Crystal was incredibly helpful in navigating our concerns, caring for our contents, and helped us deal with insurance as this was our first claim. She was so kind to us and went above and beyond! We specifically requested to stay with Graystone for the actual repair and restoration work as well. Our project manager, Jason, was on top of everything! He was so great to work with and once he got started, the work was done very efficiently with excellence. Our project wrapped up just before Helen and Milton hit, and we’ve been referring Graystone to anyone we know who was affected. We love our home and we can’t thank Graystone enough! This is excellent company that helped us tremendously in a very confusing and difficult time. Their compassion for people is what truly sets them apart. Five stars well earned.

I cannot express fully how Damon and Cory went the extra mile to dry my kitchen and upstairs bathroom after an upstairs toilet tank cracked and flooded my house. They both took copious readings all over my floors, walls, and cabinets EVERY DAY DURING THANKSGIVING and documented all the daily readings. Damon brought in all the equipment at 6:00 The first night after it had been reported to my insurance company and spent a few hours setting it up, removing crown molding, sheet rock, and cutting holes to dry out the wood and sheetrock. Damon was very professional, polite, and spared no time in providing the best service possible. Cory came 2 days and provided the same level of service. I have to say, Cory was the first millennial worker who worked with such professionalism, attention to detail, and friendliness like NO OTHER service provider in his age group. Did I mention how well they cleaned up after themselves? I recommend ADS if you need water drying services after flooding!

As with any home casualty the remediation team really makes a difference. Short story is ADS and Nick responded to a water Intrusion that lead to a collapsed ceiling. ADS tested potentially effected area, cleared additional threatened material and secured the space for dehumidification. Have faith in the process, it takes time. But the efforts were fruitful. Space is dry and clean. The next step is a renewal job for another post!

We recently had some water damage from heavy winds & rain. The ADS technician, Justin, was knowledgable, professional and very kind. I was very thankful to have such a wonderful person support us with our water issue as we are first time home-owners and this was a totally new experience for us. The picture is from *BEFORE* ADS came, the green fan is our personal fan we put in the room. When ADS/Justin came, he ended up putting a de-humidifier in the room which got rid of any remaining moisture.

Sam, colt, and Omar have been phenomenal. They are very responsive, treated my belongings as if it was their own. And took care of us in disaster greatly. Loved the quick and fast flow! Thanks for taking care of me!

I can not express how Great this company is , They were very responsive, they always called, they showed up on a Sunday because of emergency reasons, they are there when they say they will be, communication was great . Their work embassy not 1/2 @SS , they care about the customer and if we are satisfied. They cleaned up everything, not a missed piece . I can't say enough about them. It's hard to find a company nowadays that cares about their work, with the amount of competition out there you won't be sorry choosing this company. I highly recommend them ,you won't be disappointed. Great People Great work ,Great Company that will go out of their way to make the Client happy. !!!!!!

One of my neighbors got a flooding in her two story house and she was in panic as her floors got ruined. She called me to ask me for help and I immediately referred her to Samuel Biggs, whom I have previously known due to a similar incident. He was at the house within an hour of calling him, assessed the situation and started the remediation process. He was an invaluable help as she had to deal with her insurance company and he advised her all the way.

Patrick and his team were excellent to project with. They were fair in pricing, fast yet thorough with all of their work, and all personable. Our task was a fairly intensive one where we had to dry out walls, put up new drywall, texture, repaint, etc. Their work across all of the above exceeded my expectations. 10/10

The team showed up and ready to do whatever was necessary to get my building as it was. I was treated with the utmost respect and they all had a awesome sense of humor. I enjoyed working with them.

excellent service. Bryce and Jerome were nice, professional, worked quick and efficient, and cleaned up well. I would endorse them

I couldn’t be happier with my experience with Smarter Water! From start to finish, they went above and beyond to ensure I got exactly what I wanted. Eric was amazing—super knowledgeable and genuinely passionate about water softeners. He patiently walked me through all the options, so I felt really confident in my choice. When it came to the installation, they initially used CPVC and SharkBite fittings, which looked fine, but I mentioned I’d prefer PEX to match the rest of the plumbing. Eric didn’t hesitate for a second! He arranged for Gavin to come back and re-plumb everything with PEX, and they did it so quickly. The final setup looks absolutely fantastic! Smarter Water’s professionalism, attention to detail, and willingness to accommodate my preferences made the whole experience a breeze. For anyone thinking about using them, I say go for it! Just be sure to discuss any specifics ahead of time—they’re super responsive and happy to make it perfect for you.

I had a fantastic experience with Smarter Water! Erik was incredibly professional and helped us resolve a significant water issue in our home. He not only fixed the problem quickly but also provided valuable advice on maintaining our system. The customer service was outstanding, and the entire team was friendly and attentive. Thank you, Erik, for your expertise and support! I highly recommend Smarter Water to anyone in need of water services.

Smarter Water recently installed a water system in my house, and I couldn’t be more impressed! Erick and the team were extremely professional, reliable, and highly knowledgeable about the entire process. They answered all my questions with patience and expertise, ensuring I fully understood the system. The installation was seamless, and their attention to detail was remarkable. They did a fantastic job, and the results have exceeded my expectations. I highly recommend Smarter Water to anyone looking for a trustworthy and efficient company.

I rarely write a review but I had to ensure anyone looking for a company that will provide top tier, quality service, will select PuroClean. After Hurricane Milton, we had water intrusion in our bedroom. They immediately responded to assess the damage, came to start restoration that evening, and finished out the process two days later. Everyone was courteous, knowledgeable and efficient. All questions were answered and they walk you through what to expect. I can’t thank them enough for bringing calmness and professionalism during a turbulent time. Don’t hesitate to call them if you need assistance.

We recently had PuroClean handle a mold remediation issue in one of our homes, and we couldn't be happier with their service! From the start, they were incredibly timely and kept on schedule throughout the entire process. Their communication was excellent, keeping us informed every step of the way. Most importantly, the team did a thorough job in remediating the mold issue, ensuring the home was safe and clean. They went above and beyond in their service, showing true dedication to their work. We highly recommend PuroClean for anyone in need of professional and reliable remediation services!

Victor and the Pureoclean Team did an amazing job cleaning my mom's house after mildew built up due to a leaking air conditioning unit. Not only did they eliminate all traces of mildew, but they also ensured the air conditioning system was thoroughly cleaned and free of any mold. Since their visit, my mom has been breathing so much easier, and her persistent coughing has finally stopped. I highly recommend their services, especially for anyone living in Florida—this kind of cleaning should be done annually. Thank you, Victor Pure Clean Team, for your professionalism and care!